TCL 43C645K 43-inch QLED Television, 4K Ultra HD, Android Smart TV (Game Master, Dolby Atmos, Freeview Play, Motion clarity, Hands-Free Voice Control, compatible with Google assistant & Alexa) [Energy Class G]

Well initial impression is wow... It's SO much better than my previous LG and a million times better than my 4k Hitachi.The picture is bright and very clear when linked up to my Virgin cable box. The TCL channel also had some great high definition streaming videos etc.Sound is brilliant too. I've done away with my sound bar completely, as the rear sub on this TV allows you to have crisp voices yet a good rounded sound as well.... No tinniness.Google TV is fairly snappy, again much better than my previous one which struggled. This TVs interface(s) are generally very smooth without lag. Google TV does occasionally lag a little, but that's the platform rather than the TV itself.... It happens even on very expensive TVs with supposedly more powerful processors.I only have a few minor niggles...1. Trying to find the subtitles selection on digital TV (as they're on by default). That was a right faff.2. Viewing angle. The amazing picture gets slightly washed out if you move too much to the side...3. You can't remove the pre-installed apps. This wouldn't be an annoyance really as there's plenty of storage, however one of them is actually discontinued, so pointless being there.4. This is the only one that concerns me really... The vesa mounting holes... The top ones are nice and solid, giving plenty of support, presumably being attached to the inner frame. However the two lower ones seem to be attached to the plastic outer rear panel only , so it flexes... It seems to hold up ok, but I'm not sure how it would cope if you move the TV/mount regularly.So all in all very happy indeed, and considering buying another for my main room.

this is a 2nd tv for the kitchen, but I've been very pleasantly surprised with how good it is.sound quality is better than my main Samsung and the Roku UX is excellent.picture quality is super and works well over wifi for catchup.it is a very light TV and feels a bit cheap, but once on the wall you dont notice. recommended

A brilliant TV let down by Amazon delivery.As far as the TV goes the sound and picture quality is genuinely brilliant, for this price point I was not expecting the clarity you get. I've had Hisense TVs in the past and what with being cheap the sound is rather quiet and the picture being a bit hit or miss. One thing I will say up front is - if you are using this TV for terrestrial TV watching only the picture quality will be horrible. This TV is geared around streaming online content 1080p and upwards - definitely, 100% preferably 4k content. At that resolution this TV shines. It's simply down to how the TV encodes the image. It's not built for SD content.It's an extremely light TV so wall mounting was a breeze. This is my first Roku TV but have gotten used to the operating system & functionality of it, I've had no issues with it being laggy.I'm going to mark it down for the delivery though as it arrived with a sizeable dent in the top frame which is a real shame as I love this TV but all I can see when I look at it is the damage caused whilst in transit with Amazon or DPD (both were involved with the delivery). In closing - a fantastic TV, awesome picture, brilliant sound, damaged and let down by Amazon/DPD. A real shame, I will decide in the coming days if I will return it for a replacement.***I have decided to return the item as the damage found upon opening it just bothers me far too much, and you can see slightly discoloured bars going up the screen obviously where it's taken a sizeable knock somewhere in transit.

Shortly after buying this TV the Freeview Play guide became so slow I had to report a fault. TCL advised a factory reset. I said this would only work temporarily - but that was their process so I did a reset.As expected this only solved the problem for a while and when the TV again became unusable as a TV they sent an engineer. After four hours at my house the TV was inoperable and he took it away.After ten days at the workshop it was returned - working less well than when the engineer arrived.They then refused point-blank to either repair or replace the TV, instead offering me a Freeview dongle because they couldn't make their own TV work as a TV! (I'm not joking).AO were absolutely fantastic, stepped in and got me a replacement within two days - brilliant.But - the replacement had exactly the same problem. TCL sent an engineer. He only took two hours to render the TV completely inoperable, and had to return it to the state it was in when he arrived so I had something to watch. He said there was no point taking it away as there was nothing else that could be done. A week or so later TCL sent me an email saying the TV had to be returned to the workshop for repair!By then AO had already given me a full refund (they are great), and I now have a 55" Hisense QLED with more features - and a working Freeview Play guide. It did cost a little more, but as TCL support staff seem to have been trained on Monty Pythion's parrot sketch I will never, ever deal with them again. it was the worst customer experience I've ever had with a large company. And let's face it, most of them suck.There's a reason TCL can sell TVs with the best feature set for the lowest price - they're rubbish.Great for gaming / streaming, but if you actually want to watch TV on your TV get something else. Anything else.You have been warned.